Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. If we miss an appointment and we didn't contact you, please contact us. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Homepage for Gateshead Councils Benefits and Council Tax information There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. London To keep up to date, why not follow us. A public consultation on the future of Gateshead Council's Leisure Services has commenced. However it did show that 36% of repairs were fixed when first looked at after being correctly identified. If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. You can create a free account to post activities, services and promote organisation working in Gateshead. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. Gateshead pensioner 'shocked' at council's repair works on his home of Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. 2 0 obj 4 0 obj Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. If so we can help you claim compensation on a NO Win, NO Fee basis. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. There's also additional service charges from 115.85 a week, this cost is eligible . We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. 3 0 obj Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> My flat was repaired in time for my childs birth and I received rent refunds and compensation. You have the chance to buy up to 10 additional holidays per year. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough). stream Some work to your home is done as part of a planned maintenance or investment programme. Top Jobs in Gateshead, England. 0191 433 3174. housingadvice@gateshead.gov.uk. Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. Your Employees Portal - Gateshead Council You should report any damage to your local housing office. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. The local authority also hopes to reduce its reliance on non-specialist contractors in the long run. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Previous reviews include: Anti-social behaviour Customer service Reporting repairs Empty Property. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. These are repairs which need quick attention and don't need an inspection first. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. This is commonly known as filing a compensation claim for despair against a housing association landlord. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. For further information please contact the Involvement Team by: Civic Centre The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of East Ham Appointment Types - Gateshead Council Our business support events remain cancelled for now. As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. We will first make sure that it is our responsibility to do the repair. 1 0 obj Your Employees Portal - Gateshead Council United Kingdom. They should all be done. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. You can also include claims for loss of earnings and care costs if necessary. We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. Gateshead Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. Internal deterioration such as damage to carpet, walls etc. Repairs update - Housing Team at Gateshead Council | Facebook Don't worry, we can still help! Regent Street You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. Complain about council or housing association repairs Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. We encourage our people to think differently, do the right thing and be innovative. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. Sign up to our Business Gateshead newsletter and follow our social channels for regular updates to government announcements, local business support schemes and opportunities. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. As a tenant you are not automatically covered for any of your home contents. She added: "Someone has got to own it. Time to have your say on the future of our leisure service. <> Connected Voice are collating information about support across Newcastle and Gateshead. The council is responsible for most repairs to your home. These are repairs which could cause injuries or further damage if they are not dealt with quickly. If this is not possible, we will replace with the items we hold in stock. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. % Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. We have guidelines on how long different repairs should take. Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. 27,852 - 30,151 a year. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. We would not replace all items, only the ones that are required. Our business support events remain cancelled for now. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. <>>> We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. As a council housing tenant, you are entitled to a good standard of living. Our housing offices are currently closed to the public. We will tell you in advance when any work like this will happen. You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. Work continues to address 3,000 Gateshead Council property repair Call us on 0333 050 8887 to start the process or fill in the form. E6 2JA. If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. The contractors are currently repairing seven properties a week. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University.