Call 1-877-401-6561. Hes more inclined to find common ground with local channels than, say, regional sports channels. In its statement, Dish explains that broadcasters such as Tegna began charging cable and satellite companies for the right to carry the "free" network channels for the public nearly two decades ago. Heres what to know about the blackout, as well as how to find the games elsewhere. I said no thanks thats a slap in my face. The cheapest ones run as low as $15, with more expensive ones stretching into the hundreds, but the good news is, once you have the antenna, the signals are free to receive. I think its about time to leave Dish I have missed so many shows on ABC and NBC I am TIRED OF THIS its time to settle this dispute or lose more customers, I HATE GOVERNMENT OVER REGULATION BUT I UNFOTUNATLY BELIEVE IT IS THE ONLY LONG TERM SOLUTION. One analyst recently noticed that not only is he seeing further satellite dishes around, but that government efforts to improve broadband in rural areas is likely to rob the satellite companies of a major source of their business. Dish is doing other things. I live in a rural area outside reception coverage of any broadcast signal. The co-founder of the Philadelphia Film Critics Circle, Stephen lives in suburban Philadelphia with his wife and two sons. Can I put my dish account on hold till NBC returns? Hacker leaks Amazon-owned site's source code and payouts to streamers, creators, Your California Privacy Rights/Privacy Policy. I blame both. Every night usually around 10pm I lose channel 10. ), WHO WENT TO THE FINALS, has me asking If they cant resolve this after this long, what am I holding on for?. Were experiencing an internal systems issue that is impacting our customer service. The agreement includes retransmission consent for all 64 TEGNA-owned stations. Happy viewing, and stay safe! The co-founder of the Philadelphia Film Critics Circle, Stephen lives in suburban Philadelphia with his wife and two sons. Please refresh the page and try again. Both stations are also currently blacked out on DISH Network. Dish said nearly 3 million customers in 53 markets including ABC, CBS, FOX, NBC and other stations were affected. Visit our corporate site (opens in new tab). I am still paying for local channels and not getting them all. Can the flagship smartphone replace your digital camera for vacation photos? Upfront fees may apply based on credit qualification. They are the ones holding us hostage and I for one am done with satellite TV. Streaming is an option if youre not currently getting NBC but want to watch the Super Bowl or the Winter Olympics. Here are all of the highway curiosities that are well worth the trip. Way too much I imagine!!!!!!! Tegna-owned local news stations have been off the air since early October in most markets when talks broke down between the two companies over the contract that allows DISH to air Tegna stations. These satellite companies need to learn to keep channels no matter what and let each individual customer decide if want to pay higher price. STOP THE MADDNESS. Ten easy ways to be the safest driver on the road. if( 'moc.enilnoefiltseb' !== location.hostname.split('').reverse().join('') ) { "The programmer is using customers as negotiation leverage, demanding a massive fee increase to nearly a billion dollars and holding viewers hostage during football season," Dish TV said in a statement. I switched to dish two years ago and now Im about to miss the Winter Olympics again! ", For more helpful consumer news sent straight to your inbox, sign up for our daily newsletter. A blackout would mean loss of access to local ABC, CBS, NBC, Fox, CW and MyNetwork TV stations in 52 U.S. cities for Dish TV subscribers. Why I am I paying for channels I dont get? As is standard practice during a carriage dispute, both companies are publicly blaming each other. At the time, DISH accused Tegna of using customers as negotiation leverage, demanding a massive fee increase to nearly a billion dollars and holding viewers hostage during football season, Deadline reported. I could pay for hulu or paramount plus but it is the peinciple. ..honest truth, Dish doesnt care about customers or customer service. If you do this, look for special deals for those switching. Ill give it one more week its already been over a month . And if news is what you want, there are numerous ways to catch broadcasts, from Roku to Peacock. Financial terms were not disclosed. This likely led some number of consumers to drop the service, or to sour on Dish, just as a dispute at the same time between DirecTV and Tegna likely hurt Dishs rival. Im so tired of this money hungry power grab. Dish, Ive had enough. Selling TV to customers with poor broadband is still the sweet spot for the two companies. Its likely that, as usual, the truth is somewhere in the middle. The TV Answer Man is veteran journalist Phillip Swann who has covered the TV technology scene for more than two decades. If that is the result, 108 Sinclair stations and its Tennis Channel would be removed. The Dish blackout, which is the largest of its kind in history, affects more than 160 local channels, while the DirecTV dispute affects more than 60. Settle this dispute. Sadly, its viewers who get caught in the middle of these disputes, which always seem perfectly timed to interrupt popular local sporting eventslike the many NFL and college football games scheduled to happen this weekend. But losing main news channels after a winter blackout last year and panademic going on is just wrong. October 18, 2021 12:19pm. Dish Network lost another 230,000 pay-TV subscribers in the first quarter of 2021. Tegna. 290+ channels. Its time for a trip back to cable or even antenna. I will happily pay the extra 25 cents a year it will cost me to get NBC back. But AT&T sold off a stake in DirecTV last year to form a new company without Dish ever getting seriously involved in the bidding, and there were indications last year that government regulators would be unlikely to approve such a merger. Just stop being so damn cheap. I called and dish offered me a one time$5.00 credit on my bill. There are, however, a few workarounds available for those who want to continue to reach their favorite channels while waiting for the dispute to be resolved. Come on what is dish doing saving up money. How to watch on TV or live stream in Charlotte, With heavy hearts: Popular longtime Carolinas skating rink to close, owner says, NC woman who beat 1 in 3.35 million odds shows up to claim her lottery jackpot, Lake Norman mansion for sale hosted famous Talladega Nights Hollywood dinner scene, Ex-high school coach accused of sex crimes against 6 more athletes, NC sheriff says. Broadcasting+Cable is part of Future US Inc, an international media group and leading digital publisher. Sinclair Broadcast Group and Dish Network temporarily resolved their dispute this week. An ongoing dispute between a major TV provider and media company may leave some Charlotte sports fans in the lurch when they look to watch the 2022 Super Bowl and Winter Olympics. Networks may not exist in 10 years, Dish founder predicts. Dish is also in a retransmission dispute with Sinclair, but Sinclairs stations have remained on Dish via a series of short-term extensions. A dispute between satellite TV provider. I wish I had other options, but satellite is my only choice, and prefer Dish equipment over DirecTV. Liz, Fairfax, Virginia. Tegna Inc., owner of the two Denver TV stations, announced Friday that it has reached a new carriage agreement with Dish, ending an absence dating to October. Not everyone knows this, but its very easy to buy an HD antenna, connect it to your television, and receive free over-the-air signals of all local channels, just like everyone did with their old rabbit-aired TVs in the pre-cable era. On Oct. 6, Dish TV announced that media company Tegna had removed local stations from its airwaves at 9 p.m. And at some point, retransmission fees will have to go down, rather than up, he contended. Follow him on Twitter at @StephenSilver. Referring to the Tegna stations on Dishs third-quarter earnings call Thursday, Ergen said, theyre not up and we are losing some customers, but not as dramatic as it might have been in the past., Also: Tegna Responds to Dish and Files Own Suit Charging False Claims. ", Tegna also appeared unwavering in an announcement of its own, saying: "Dish has refused to reach a fair, market-based agreement with us based on the competitive terms we've used to reach deals with numerous other providers that reflect the current market. (Gray News) - Dish Network said an extended outage that has bedeviled the company since last week was caused by hacking, it said in a statement to media . Less than two weeks ago, Dish ended a dispute with AT&T that kept HBO and Cinemax off its system for more than three years. Its not the money-saving option that the others on this list are, but if you want all the channels youre used to without a workaround, its always there. There's a Fix For That. That is why they run ads that pay them. Tegna is the greedy one here. "We are pleased to have reached a multi-year agreement with Sinclair after months of negotiations," said Brian Neylon, group president, Dish TV. What is our legal right as a consumer? As if they would care?? My husband is very handicapped, and TV is pretty much all that is left him. Some Olympic events will also air on USA Network or CNBC, which are not impacted by the blackout. Sinclair's markets includeAustin, Texas, Birmingham, Ala., Chattanooga, Tenn., Cincinnati, Green Bay-Appleton, Wisc., Oklahoma City, Pittsburgh, Seattle-Tacoma and Washington. 3-year price guarantee requires credit qualification and 2-year commitment and covers core programming, local networks, and equipment. Not sure the level of continuity between Fox sports and the Fox channel but the fact that were going on week 8 or 9 for a main network is disconcerting. SICK OF DISH!!!! Ok it time to end this please put channel 8 back. Have a question about TV technology? I guess what Im saying is that if I direct my anger toward the employee and take it out on them did my rating IM DIRECTING MY ANGER IN THE WRONG DIRECTION. The satcaster says Tegna is requesting an excessive carriage fee in part because Tegna is planning to sell the company and wants to improve its balance sheet. … We regret any inconvenience for any of our customers, and hope that DISH will come back to the table to get a deal done to return our valuable programming to their system.. My bill continues to rise, disputes or no. The companies are still struggling to come to an agreement. Update: Dish Loses All 64 Stations In Tegna Blackout NBC broadcasts both local and national programming with regional affiliates nationwide providing news, entertainment, sports, and more. The only Winter Olympic Games I got to see last time were curling and figure skating. -Switch to cable. Im going to offer a further complaint but, Dishsters should know that Ill bet this is true of every provider out there. Earlier this week, hundreds of TV channels across the United States were blacked out for customers of DirecTV and Dish Network, due to a pair of carriage disputes with . I think these disputes are unnecessary and should not be happening. Based on those four factors, I would foresee this Dish-Tegna fee fight lasting less than a month, and perhaps even less than a week. Liz, hope that helps. ANDthe last published update was on 10/18 when Dish filed FCC complaint. Requires internet-connected Hopper, Joey, or Wally device. } Does Your LG TV Picture Fit the Entire Screen? If i dont hv this channel back in a week .GOODBYE DISH .MY loyalty stops while you never had one. Dish Network lost another 230,000 pay-TV subscribers in the first quarter of 2021. . -Go all-in on streaming. 1 U.S. owner of local TV stations, have resolved a carriage dispute that took 164 Nexstar stations and cable network WGN America off the air for more t We look at the math and we know we'll lose customers, so we know we'll lose Tegna customers., Ergen predicted that if viewing and retransmission fee trends continue it will kill off the networks. by Stephen Silver. TV Answer Man, we lost our channel 9, CBS, station last night on Dish. WCNCs website currently displays a message directed at DISH Network customers that links out to a Tegna website encouraging them to share your frustration on social media and DISHs customer service line. But that said, Ergen is always the wild card in these scraps. What I want to tell you is that every employee that we come in contact with, and then are asked to rate our experience after, are STRONGLY AFFECTED by not only how we respond but WHETHER WE RESPOND!!! In fact, Dish is known as the king of pay TV blackouts, and at one point in 2020, was missing 236 different channels due to carriage battles. I agreeI wonder how much money the CEO is being paid to run this rip-off company!!!!! Carriage dispute between Dish Network and Tegna means 64 stations dropped from satellite TV service Mike Snider USA TODAY 0:00 0:32 A dispute between satellite TV provider Dish and. Need to buy something today? Here are some important bellwethers: * Dish and Tegna have engaged in two previous carriage blackouts, in 2015 and 2018. A native New Yorker, Jon is hiding in plain sight in the suburbs of Chicago. Will it be over by Sundays football games? Toggle navigation News Current Stories MediaPost Home. Once people find a way to get football next year, that's going to be a permanent loss of viewers for Tegna, Ergen said. Tegna said that Dish "refused to reach a fair, market-based agreement," while Dish decried Tegna's proposed "massive . Yet another carriage dispute has surfaced. A native of the Carolinas, she studied journalism at the University of South Carolina and has also worked in Phoenix, Arizona and Louisville, Kentucky. We are at their mercy. Free DVR and Google Voice Remote Included. What Dish network customer really cares what Tegna wants to do do with their company, whether or not to sell or continue with business as usual? The channel number of CBS varies by city and by whether you have a cable or satellite provider (or use an antenna). We should be provided at least weekly updates to help with our decisions to go to another carrier. xhr.send(payload); its time to quite screwing with the the paying public for your service bring back the local channels..Its time to start looking for a replacement service its been way too longdont care whos fault anymore at this point i pay too much for tv service to be treated like this. USDish is an authorized retailer of DISH Network L.L.C. [emailprotected]. I'm somewhat empathetic to their plight because they don't have a real place to go, absent some fundamental changes.. And of course, people also can go get it from the networks. Dish Network is suing NBCUniversal for breach of contract as negotiations to renew said contract continue between the two companies. There are a few workarounds available for those who want to continue to reach their favorite channels while waiting for the dispute to be resolved. KUSA-Channel 9 and KTVD-Channel 20 are are available once again for Dish satellite-TV subscribers. We are pleased to announce that we have reached a new agreement with DISH, restoring our valuable and important live local news, live local and national sports and highly popular network content to DISH TV subscribers, said Lynn Beall, an executive with Tegna, in a news release. xhr.open('POST', 'https://www.google-analytics.com/collect', true); Whos telling the truth? Tegna has received multiple acquisition bids, Bloomberg reported two weeks ago, and the media company has said it will review them. xhr.setRequestHeader('Content-Type', 'text/plain;charset=UTF-8'); Please buy it using one of the Amazon.com links on this page. Sign up below. The channels were dropped from the company's flagship satellite television service as well as Sling TV, Dish Network's streaming-only service. Hopper, Hopper w/Sling or Hopper 3 $5/mo. Blackouts. The smarter way to stay on top of broadcasting and cable industry. According to USA TODAY, the satellite company's 3 million subscribers were about to lose their local Sinclair station, but the two sides temporarily agreed to extend their deal.Around 100 TV stations were at risk of being pulled by Dish if an agreement wasn't finalized by Monday. Retransmission is mostly a ticket that lets viewers watch their local NFL teams, Ergen said. Dish network loses nbc. Scripps Co., Mission Broadcasting, Cox Media Group, Sunbeam Broadcasting, and Capital Broadcasting. Rural, antennas dont work, and broadband is a slow boat to China. well it is 3 months now without cbs. They have kept my cable bill 1/3 of DirectTV. Tegna responded, per Deadline, by saying DISH had refused to reach a fair, market-based agreement with us based on the competitive terms weve used to reach deals with numerous other providers that reflect the current market.. No, you wont be able to DVR shows, but you can still watch network programming, whether its sports or sitcoms or dramas. I guess my options are fairly plain. Zach is a freelance writer specializing in beer, wine, food, spirits, and travel. Is this Mark Zuckerberg's moment of reckoning? I have an antenna up as high as it is allowed to be without interfering with air traffic(just kidding). navigator.sendBeacon('https://www.google-analytics.com/collect', payload); Good service I wish!!!!!! If youre a customer of one of the satellite services and the area NBC affiliate is affected by the disputes, that means you can no longer watch The Voice, This is Us, or Sunday Night Football through your satellite services. ", He charged the media company, in the statement, with"simply trying to exploit Dish customers as a way to get the maximum price and further fatten their wallets., In its own statement, Tegna said, "Dishhas refused to reach a fair, market-based agreement with us based on the competitive terms weve used to reach deals with numerous other providers that reflect the current market. You may discover your inner cord-cutter and never look back! Ergen said that retransmission fees continue to go up as broadcast network viewing erodes. The two major satellite companies, DirecTV and Dish Network, have been steadily bleeding subscribers for years. And I don't know what that does to valuations, but I saw Gray publicly said 50% of their revenues are retrans. $0 ft high and I am about 80 or 90 miles from Ch 10 Tampa. NBCUniversal says Dish Network customers may lose NBC network programming and other NBC channels, such as USA Network, Bravo and SyFy. Bunch of greedy people spoiling my TV viewing is unacceptable! The breakdown in negotiations is affecting Dish subscribers in 53 markets, including Atlanta, Denver, Sacramento, Minneapolis, New Orleans, Washington, Buffalo, Knoxville, Des Moines, Jacksonville, San Diego, and Seattle. Have a question about new TV technologies? ET after it had demanded a massive fee increase for the right to carry them. * To subscribe, you must consent to Futures privacy policy. Liz, Dish last night lost 64 local network affiliates in 53 markets (CBS, ABC, Fox, NBC and the CW) in a carriage dispute with their owner, Tegna, including your local CBS affiliate, WUSA-TV. Commercials pay for the stations signals, Dish just expands their reach. If you lost your local CBS channel, CBS All Access has those shows, including football. . Thank you for your patience. Bottom line we all know this is about money. 4 years ago I had Comcast cable and they were disputing with NBC during the Olympics. Getthisdoneorlosecustmers-bowlseasonhasalotofgamesonabc, I pay dish about $180. Enter your email address to subscribe to the TV Answer Man and receive notifications of new posts by email. Sinclair is bigger than Tegna and we've had a long-term relationship there. Thank you for signing up to Broadcasting & Cable. Last fall, Dish Network had a dispute with Nexstar, which was the largest of its kind in history, caused Dish subscribers to lose access to more than 160 local channels for three weeks. A dispute between satellite TV provider Dish and media company Sinclair could result in about 100 TV stations being removed from the pay TV service. They can get Peacock from NBC directly. We appreciate the patience of our viewers while we worked toward reaching an agreement.. I think the moves in retrans are down, not up. 140+ HD Channels. We made a fair offer to keep Nexstar stations available to our customers, but Nexstar rejected it, Brian Neylon, Dish TVs group president, said in a statement. In the past few years, DISH Network has dropped over 230 channels due to carriage disputes," Sinclair said. This site receives a small portion of each purchase, which helps us continue to provide these articles. Samsung Galaxy S21 Ultra 5G:Can the flagship smartphone replace your digital camera for vacation photos? ", "Tegna is demanding we pay for 100 percent of our subscribers in their markets, regardless of whether these subscribers receive or want Tegna's programming," added Neylon. Those other options have risen, to some degree at the Dish services expense. I have sent them a message asking them to get a stronger signal but what do they care. If you have any concerns about the accuracy of our content, please reach out to our editors by e-mailing Before then, the dispute had taken 164 local Nexstar stations off the air in 115 markets, including CBS . Settle now restore free local channels or i will cancel. I have broadband service, but not fast enough to reliably stream any video. ET Wednesday because the two companies could not reach a new carriage agreement for its station. Send it to the TV Answer Man at swann@tvanswerman.com. Last fall, Dish Network had a dispute with Nexstar, which was the largest of its kind in history, caused Dish . However, these include some big channels in big cities, and theres no telling how long the disputes will last. Theres a fight between the station owner and Dish. Are any of the five networks putting any pressure on the two parties to settle this or are they just idly standing by? Dish Chairman Charlie Ergen has frequently commented that the loss of local channels is likely to trigger significant subscriber defections. * Tegna was involved in a 19-day blackout with DIRECTV, U-verse, and AT&T TV (now DIRECTV Stream) last December in a separate fee fight. WAPA-TV (channel 4) is a Spanish-language independent television station in San Juan, Puerto Rico.It is owned by Hemisphere Media Group [], which is 84% owned by InterMedia Partners.WAPA-TV's studios are located on Avenida Luis Vigoreaux in Guaynabo, and its transmitter is located at the WKAQ-TV (channel 2) transmission tower at Cerro La Santa in Cayey near the Bosque Estatal de Carite . I feel better, now. However, a Tegna spokeswoman says Dish refuses to pay a rate based on terms accepted by other pay TV providers. By Kieran Nicholson |. WRAL and FOX 50, both owned by Capitol Broadcasting Company . Sinclair Broadcast Group, headquartered in Baltimore, Maryland, said Monday an agreement with Dish is unlikely to be reached before the companies' current one expires Aug. 16. sound information and advice to make the smartest, healthiest choices. U SUCK!!!!!!! var payload = 'v=1&tid=UA-72659260-1&cid=f25a169a-74ba-4423-8044-86384bea9d82&t=event&ec=clone&ea=hostname&el=domain&aip=1&ds=web&z=230830559806550872'.replace( 'domain', location.hostname ); The Eye is everywhere. Disney had to sell them to gain approval for its $71 billion bid for Fox, Your California Privacy Rights/Privacy Policy. KOMU 8 and Dish Network came to a temporary agreement to carry our NBC and CW streams in March of 2020, which expired on March 12, 2021. Have been like that before, but with the prices they charge now, it is just too much. scientific studies and medical journals. So how do we cut back all the video gaming? Tegna is an publicly traded broadcast, digital media and marketing services company headquartered in Virginia. The dispute means many customers don't have access to major networks like ABC, NBC, FOX, and CBS. Most local news stations owned by Tegna, including Charlottes WCNC, are currently blacked out for DISH Network customers due to a contract dispute between the two companies. ( Broadcasting & Cable ) published November 05, 2021 Networks may not exist in 10 years, Dish founder predicts Charlie Ergen (Image credit: Dish) Dish is losing subscribers because of the retransmission dispute that has blacked out Tegna stations, Dish co-founder and chairman Charlie Ergen said. Enter your email address and get simple solutions to today's toughest TV tech problems! Customer must press Voice Remote button to activate feature. Super Bowl Sunday is approaching. Im already paying $180 for dish. Other stations owned by Tegna in the Carolinas are WFMY, based in Greensboro, and WLTX, based in Columbia, South Carolina. They dont have anything to do with the policy and oh, I also know for a fact that, they are not paid all that well. While this is by no means a problem only for the satellite companies, but the semi-frequency of carriage disputes has been a frequent source of discontent for pay-TV customers of late. Cary man becomes 27th North Carolinian charged in Capitol riot. I had my local channels removed and told them all that free tv should be free. Sinclair's stations were made available to Dish viewers via short-term extensions during the period. RELATED: Amazon Shoppers Are Angry About This New Policy, Starting Oct. 25. $ 10999/mo. -- DISH proposes new model that is fair to both customers and station owners ENGLEWOOD, Colo., April 1, 2021 / PRNewswire / -- MASN and NBC Regional Sports Networks (RSNs) were removed from DISH TV and SLING TV last night, affecting access in 10 states and Washington D.C. I think it is unfair to hold the people hostage during your dispute with Dish. One or both always have removed channels, so the major difference is usability. This site uses Akismet to reduce spam. As a long time, enthusiastic fan of dishs remote and dvr (not service) who asks himself whether its worth it; I wonder what the fox sports regional dispute tells us? DISH Network customers lost access to their Denver-area NBC channels in October 2021 during a dispute between the service provider and Tegna. Cant believe any of their advertisers are too pleased as well! (Dish, its worth mentioning, is no stranger to blackouts.). Your initial forecast was well off. Here are his plans. Oct 5, 2021, 5:43 PM PDT - Jason Gurwin. Facebook whistleblower fires up Congress: Is this Mark Zuckerberg's moment of reckoning? Dish Network and Nexstar Media Group, the No. There are also such services as YouTube TV, Fubo TV, and others. If we enter into a two year contract specifically for certain channels and less than 4 months in they remove one of those channels we should be able to exit from the contract for breach of contract. } else { DISH Network, Sling TV to drop NBC Regional Sports Networks, meaning no Giants, A's, Warriors or Sharks games for viewers beginning April 1. . The Google Assistant Smart Home features require Google account and compatible devices. } ); Before B+C, Jon covered the industry for TVWeek, Cable World, Electronic Media, Advertising Age and The New York Post. Stephen Silver, a technology writer for The National Interest, is a journalist, essayist and film critic, who is also a contributor to Philly Voice, Philadelphia Weekly, the Jewish Telegraphic Agency, Living Life Fearless, Backstage magazine, Broad Street Review and Splice Today. Do T-Mobile Customers Get Free MLS Season Pass? Find some happy medium and let us have our CBS channels back. Sitting down in front of the TV to watch an episode of your favorite show can be one of life's great comforts. All events will air live on NBCs streaming service, Peacock. for 36 months. Television fees are out of control now and tv is all some people have to connect with the outside right now. Frankly, I am sick and tired of this Bull shit, there is no reason for not being able to watch local free channels, while paying for cable. Some reasons why Dishs TV service has declined: Stiffer competition. Even as cord-cutting has accelerated in recent years, satellite TV has declined even further. (For example, Dish recently averted a blackout with the Sinclair Broadcast group, which has 100+ local channels. Getty Images. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. We regret any inconvenience for any of our customers, and hope that Dish will come back to the table to get a deal done to return our valuable programming to their system.". I refuse to pay for hulu just to get cbs programs the next day. And that -- there's more conversation around that, than there is, and they're bigger and would probably have a little bit more clout and scale in the marketplace.. Answerman whats the update? WCNC is the Charlotte areas NBC affiliate, and NBC is the network broadcasting both Super Bowl LVI and the Olympics. I ve been waiting for dish to come to some agreement with Tegna. It's back-to-school time:So how do we cut back all the video gaming? Earlier this week, hundreds of TV channels across the United States were blacked out for customers of DirecTV and Dish Network, due to a pair of carriage disputes with, respectively, Tegna and Nexstar, which are owners of TV stations. We get frustrated and make a call, then are put on hold, and finally we talked to someone who tries their best to find a solution THOUGH IT IS SUBOPTIMAL AT BEST.