Having received an Electric Bike Company e-bike myself, I can say that it is without a doubt the best-packaged e-bike I have ever seen. Some batteries have safety vents built into the case. To check whether the issue is with the outlet or another object, try plugging in another device. A low brake fluid mainly results from a leak in the system. For the case of the display, unplug the Rad UI Display connector to remove the old unit. Rad Power Bikes not Working? [Troubleshoot] - Freaky Cyclist Never open a lithium-ion battery pack. Otherwise, contact radpower bikes and get a new throttle set. In order to offer you another solution, it is also possible to have your bicycle battery reconditioned Rad-Power-Bikes , especially if its spare parts are not available on the market. But to ensure perfect cable lengths and optimum performance on its bikes, Electric Bike Company invited Tektros engineers out to see its California factory. It may not display this or other websites correctly. This issue can lead to an accident if you dont attend to it promptly. The RadCity 5 Plus Step-Thru makes commuting the best part of your day. Please select from the available assembly options, or update your delivery zip code. The bikes are meant to replace gas-guzzling cars and are geared towards a greener globe. Unlike most e-bikes that arrive partially assembled, Electric Bike Company ships its bikes completely assembled. You need to inspect your bike to have the problem solved. The Semi-Integrated Battery securely fits within the bike's aluminum housing and can be locked into place with keys included with your bike. You can tell how proud Sean is of the local jobs that his company has created, of the opportunity hes had to mentor many of his younger employees, and in general of the bikes that his company has developed. So, you must fix these errors for an uninterrupted electric biking experience on your rad power bike. If the battery gets too old or exhausted, replace it. You can then replace it with a new one. Most Rad bike models use one of the following batteries, both of which can be removed from the bike, but only one of which has a key port on the battery itself. Also, ensure the magnetic ring is at least 2 mm away from the pedal-assist system sensor. The bike might fail to start due to the below reasons: Your bike might fail to start due to having an unreliable battery. So, rad power has a different fanbase. The ideal temperature for charging batteries is between 50 F77 F (10 C25 C). Battery problems on a brand new Rad bike Last week my Radrover 5 finally came in the mail- got it assembled and it looked great. Buy only high quality batteries, preferably from the e-bike manufacturer. City & commuter Consider Replacing the Battery; if it is exhausted and stops charging itself. Before we begin, first we want to keep everyone safe with this reminder: This guide is only for replacing a fuse on the Standard Battery Pack never try to replace one on a semi-integrated battery. 2023 UpHomely by ISEE PUBLISHING STUDIO. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. There is also the possibility of contaminants within the battery due to improper manufacturing, according to the University of Washington, and it could lead to whats called a thermal runway where the organic electrolyte within the battery is vaporized, pressurizing the battery casing, and potentially leading to an explosion when the case needs to release pressure. Use an official Rad charger when adding a charge your battery for the best results. If its dirty, clean it well. Electric Bike Battery Service Reasons being, its extremely dangerous and can pose lethal consequences. Prepare your camera to record a video of working through the troubleshooting steps below. This problem occurs due to overload, like a sudden voltage jump. Sometimes, your brakes might pull to one side when you step on them, thus not working efficiently. So you are wondering what are the probable sources of this binding breakdown? Related Article: Rad Power Bike Battery Not Charging (Do This FIRST!). Do you want to buy a battery ? What can I do here. This model encompasses Rad Power Bikes' design philosophy to produce machines that combine power with ease, convenience, and accessibility. In a video on Global News Canada, one of the homeowners explains that when the battery was taken outside, it started smoking and quickly caught fire. When not in use, keep the bike and battery stored together in a clean, dry, temperature-controlled environment between 50F and 77F. Even packaging is an area for pride at Electric Bike Company. If you find any reasons for connection errors, try to fix them. The bikes are also more expensive compared to some of the other brands. And in my line of work, I must have unboxed well over a hundred e-bikes shipped from just about every corner of the world by now. But its a pretty evolving list these days. I walked away from that experience very impressed with the quality of the bike. Radpower bikes mostly come with both PAS and throttle assist systems. Our always-on services are here to support you daily. Rad Power Bikes Battery Charging: Tips to Follow. If I wanted to search online what key words for the connection type? 1273 S. Cherokee St, Denver, Colorado 80223 USA. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. All sizes and ratings. they can store a lot of energy in a small amount of space good grammar. Lets hear it for our batteries! Now, loosen the clamp bolt with an Allen Key. Here are some of the major points from Human Powered Solutions and the University of Washington:. In fact, sometimes the frames are actually bare, as in unpainted aluminum. Our battery rebuild service will bring new life to your eBike and is cost efficient. However, if the repair seems impossible to you, you will need to renew your battery. In fact, you wont even find any line workers at Electric Bike Companys factory. Choosing a new assembly option will also update the assembly option for the other items in your cart. The document recommends a number of safety procedures for safe charging and storage and although its aimed at dealers, anyone charging e-bike batteries can benefit from the tips. 2021 Hi-C Battery LLC. Singletracks Merch | Nevertheless, we recommend you disconnect the battery from the power source and charger as soon as possible once charging is complete. Lastly, check whether the PAS is working or not. Lithium Starter Batteries for MotorCycles. Try this: What is happening: If you press the Charge Level button on the battery, you observe 3 green lights and 1 red light. We shut it down right away, dried everything as best we could, and he went back to work. Press the Charge Level button and check to make sure it is charging properly. Ebike Retail Sales & Service Centers | Rad Power Bikes Ebikes Explore our award-winning ebikes Our electric bikes have won more awards than any other brand from Electric Bike Review. And they dont just lace the motor wheels, they even lace their own front wheels instead of simply buying off-the-shelf standard bicycle wheels. Ann M. Apr 22, 2017 . These innovations and more (I saw other interesting projects underway that arent ready for public release yet) combined with the companys emphasis on local production speak to Electric Bike Companys desire to build high-quality electric bicycles that actually improve lives both of riders and of those in the local community. Switching it up and using third-party batteries or chargers could result in the battery being charged too fast or losing capacity. How do I reset my Rad power bike battery? And if its damaged beyond repair, make an immediate replacement. Rad Power Bike Battery Not Charging - BatteryProTips.com Sometimes, the bike starts and everything works well, but it stops in a middle of a ride. Add this to my list of reasons why I dont like eBikes. I look forward to seeing more innovations coming out of the Electric Bike Company in the months and years to come and hope other companies can use them as an example of how with the right drive and ingenuity, e-bikes can still be built in the US. If it works, continue your research in order to find out the reasons why your charger no longer works. 3 Replies 214 Views January 24, 2023, 07:49:56 AM by Eric7: Ended up replacing the battery and track pad and it was as good as new. Are your charger cords not working as intended? If the battery level is low, charge it and try to turn the bike on. This will also prevent range decline from unnecessary charging. Lithium-ion batteries are a good option for e-bike batteries because they can store a lot of energy in a small amount of space, but they can be fickle too. I hope you will get a solution. Though it looks pretty critical, it appears because of some common problem. Here, you might notice that the Rad UI Remote and Rad UI Display arent turning on. At first, you have to check the wiring and connection, especially the prongs. Did another ride, battery died after ten minutes again, another 12 hour charged yielded the same results. Besides, it happens if the sensor is faulty or misaligned. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Best MTB Gear | Radrunner battery charging issue. : r/RadPowerBikes - reddit Rad Rover 6 Plus battery Wont Charge fix deftoner 209 subscribers Subscribe Share 9.8K views 1 year ago this is a basic guide on how to take apart the rad power bike rad rover 6 plus. I got a new Rad Power RadMission the other day and it isn't charging from my Cycle Satiator. Keep batteries at room temperature, out of direct sunlight to prevent overheating, Dont store your battery or bike by a single exit point. However, youre likely to encounter problems such as the bike not starting, PAS sensor not working, hydraulic brake failure, spoke failure, and Rad UI remote & display failure. Upgrades on derailleur and seat advised. For example, while Electric Bicycle Company doesnt build their own electronic speed controllers (the device that interfaces power between the battery and the motor), they have the controllers manufactured to their exact specifications, including designing the wire lengths and connectors to be uniform across their entire line. Replacement batteries have an additional $60 shipping & handling charge. Dont store or charge battery packs that have been damaged. This setup works for another 48v battery I have, and the Rad Power charger that . A simple rule of thumb is charging after every ride. However, the bike should be free from loose connections to avoid the motor cut. Turn off the bike, remove the battery, and press and hold MODE to discharge remaining power. Whereas you can manually accelerate it by twisting the throttle. You need to troubleshoot your bike and correct the problem in such a case. Tune packages include our Basic Tune, Rad Tune, and Rad Overhaul. Same case if it releases a voltage higher or clearly lower than normal. Now you can tighten the bolts and reinstall the grip. Simply saying, the motor accelerates as hard as you peddle. This is most likely due to 20+ mph and city street braking of a 60 lb bike + rider/gear (So trying to stop around 225-300 lbs?). Electric Bike company is constantly trying to bring even more of the production in-house. This can damage your electrical system or cause a hazardous situation. Adding a flat washer that can spin, further weakens the joint. Electric Bike Company has a team of twenty-something employees that all live around the community. Pro tip: We know its sometimes difficult to detect exposure, but you can generally tell when the bike has encountered salt or saltwater by the white, chalky residue that salt leaves behind. These fuses are cheap and easily attainable from any local auto store. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. All in all, Rad Power bikes are reliable bikes and are worth having. Type above and press Enter to search. Make sure they are aligning and functioning correctly. Dont use generic or third party chargers. So we try to give a more personal touch, and that includes the same builder working on the bike from start to finish.. Get some Spare Connectors and rectify the connection issues by Soldering. Rad Power Bikes RadMini Step-Thru 2 The RadMini Step-Thru 2 is the winner of Best Folding Electric Fat Bike of 2020. Make sure to avoid spraying water directly into electrical components, like your display or battery tray. Motor and battery are the key components of an electric bike. Before you waste hours online looking for a solution, here are a few simple things that may fix your battery-not-charging issue. Batteries; Lithium Cells; EBike Motor Kits; Motorcycle Starter Batteries; Accessories; . About Us | Then wipe the sensor up with a clean towel. Otherwise, get something durable and high performing. This can be attributed to worn brake linings and fluid leaks. Best Bike Trails | Concerns with radpower batteries? : r/RadPowerBikes Here, we discuss some challenges with Rad Power Bikes. This results from a worn brake system. Were not trying to trick you into relying solely on our products, but utilizing the battery and battery charger that comes with your Rad Power Bikes-branded ebike is honestly one of the most important steps you can take to keep your bike running optimally. Let me explain. Use a Rad charger for the best results. Why is my battery not charging? - Rad Power Bikes Help Center For a better experience, please enable JavaScript in your browser before proceeding. Well, you can change the acid water inside. Plus, replacing the battery is easy to do yourself by following these simple steps in the owners manual under battery fuse replacement. Disconnect the battery when it is done charging and store it in a safe place. There the bikes are hand-built by a single technician. Its okay to plug in the charger right away, but it may take a few minutes for the charger to start working. Here, we recommend applying grease to the pads. Today, after charging it for four hours, the battery has not gained any charge as indicated by the bars on the controller. This should go without saying, but you should never immerse or submerge either your battery or your bike in water or other liquid. After removing the throttle, you have to diagnose it. Shop All Ebikes 14-day free trial 1-year warranty Shop by style Shop by model Off-road Go anywhere comfort. Views 4K. Why and How to Cut Bike Cable Without Cutter, Grip Shifter Hard to Turn? You will find a power button on the battery. The explanations below explain what each light on the chargers means. Battery charging guide - Rad Power Bikes Help Center If you must, cover your bike, or do not drive with it through the rain for an extended period of time. Some of the main cables that might be loose include: The battery connector The wiring harness cable Rad UI display cable Rad UI remote cable The Jumper cable To correct the situation, begin preparing your Rad Power Bike for maintenance. If it seems to be restorable, clean and lubricate it. Overview. In the event that the parts inside your Rad-Power-Bikes battery no longer work, consider replacing them. Read on! After impressing Tektro with its professional assembly process, Tektro granted Electric Bike Company the right to assemble Tektros own brakes locally. Squealing noises show that there are vibrations between the disc pads and caliper. For instance, the battery charge level might be low or the terminals dirty. The kit also includes a front hub motor, throttle, pedal-assist, and LCD display. Rad should know about it. On average, a bicycle battery is used up after 3-5 years; Trying to find a replacement is no longer necessary: you save and your own battery can be better then new; During a rebuild, all the worn cells are removed from the housing of your old battery; You choose the capacity of the new battery and determine the range yourself Never charge a lithium-ion battery pack overnight or unattended. As a manufacturer, use our established service. Who wouldnt want to bring their electric bike on a road trip? Registration unsuccessful. I sent a support request to Radpower about a week ago that still hasn't been answered, I'm trying to be patient but wanted to ask around here in the meantime. Here are some of the major points from Human Powered Solutions and the University of Washington: Another safety point: watch for signs of pressure building inside a battery. We Specializein lithium ion batteries for electric bicycles of all brands. Thats because Sean had a spray booth facility built in his factory, officially licensed and permitted, so that the company could offer a complete range of custom colors to its riders. How to install the battery.I am not getting paid for any of the links. James Wilson of Obsession Bikes told Global News that lower-quality equipment usually causes concerns for their shop as opposed to items from Shimano, Bosch, or higher-quality e-bike brands. Is your wall outlet not working? The brand has received 10 reports of batteries falling and two reports of the latch spring wearing on the housing. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. Loosen the brake lever and remove the spacer if there is any. E-bikes have two notable components that are unique compared to a traditional bike batteries and motors and both can have a unique design from one to the next and a varying level of quality. As the popularity of electric bikes has grown, so have the potential safety concerns. Your bike is designed to withstand the elements, but puddles can sometimes pose hidden dangers to your battery. Bike is pretty much functionless right now. In time those processes can be shifted to injection molding, but Electric BIke Company is still growing, meaning 3D printing provides them flexibility for design changes and doesnt require the same investment as injection molded parts. These are electric beach cruisers that are built in a beach community by people who live in that beach community., Check out the short video of my visit to Electric Bike Companys factory above. With local manufacturing and better control over the entire process, Electric Bike Company is able to offer perhaps the best warranty in the industry: 10 years on the frame and motor as well as 5 years on the battery. As an Amazon Associate, we earn from qualifying purchases at no cost to You! First issue I've had was related to shipping and one of the Rovers with minor damage like: When you say "plug and play", what is the description? Im a supporter. If the sensor is too far from the magnet ring, push it to bring them closer. Battery problems on a brand new Rad bike : r/RadPowerBikes - reddit Buying a Rad Power Bike? They help the bike to protect the components from overload. However, you can still ride the bike by peddling manually. This translates into broken spokes unless an expert takes care of it. . In this way, your e-bike will be ready as soon as you decide to ride it again. That includes wiring in anti-theft modules into the battery and even 3D printing components of the battery cases that are unique to Electric Bike Company. You must log in or register to reply here. Lithium batteries have high energy densities up to 100x higher than a normal battery and are made up of rechargeable cells with intercalated lithium compound or electrolyte between the anode and cathode. Battery level seems to fluctuate depending on use. Remove your battery, wipe down the battery case and battery tray with a clean dry rag, and ensure the connections are dry and clean. Keep batteries stored in cabinet when not in use, Install a smoke detector near the battery charging station or storage area. Hoed recalled that after the firefighters came and extinguished the flames, the battery continued to smolder and reignite. Known Issues & Problems with Rad Power Products + Help, Solutions Never open the battery housing, which will void the warranty and can result in battery damage. When in doubt, ask an expert for help. Brakes need lots of adjustments to maintain tightness. It is logically unusable. Welcome Rad Power Bike owners! First of all, clean the PAS sensor. Having a new wheel built can help if you encounter such a problem. As such, we advise against riding your ebike in areas where youre likely to encounter salts, like directly on the beach or roads that have been recently de-iced. Your subtotal today is $-.--. After identifying the leak, have the involved part replaced. Rad Ebike Service, Assembly & Maintenance | Find Service Near You The ice may have melted, but theres a possibility that when it turned to slush, it mixed with salt on the road and turned into a big puddle of saltwater. You can use a multimeter to test the charger. IMBA Epics | If I simplify, an ebike is nothing but a regular bicycle with motor assistance. The Cycle Satiator goes from XLR to XT60 plug, then there is an adapter from XT60 to barrel plug. As with any appliance, you should unplug your charger when youre not using it to charger your battery. Now, check whether the sensor is in the correct position. Some reviewers have also pointed out that the bikes dont shift their gears smoothly and reliably. Turn it to ON and try again. I hope this will help you to understand the troubleshooting process. This is not a paid add for Rad Power B. It includes a battery box that also houses the controller and wiring, and wraps itself around the bikes downtube to stay centralized on the bike and out of the way. Sometimes, the battery itself refuses to power up the bike. C. Rad Power Bikes RadTrike Reviews. You can find one or more disconnections or loose connections. Theyre the reason were able to ride further, go faster, and conquer hills without breaking a sweat. The e-bikes that make up Micah's current daily drivers are the $999 Lectric XP 2.0, the $1,095 Ride1Up Roadster V2, the $1,199 Rad Power Bikes RadMission, and the $3,299 Priority Current. Consult a local fire department or battery recycling facility for disposal of a damaged battery pack. As Sean explained to me, What we build is a very personal product, these electric bikes. What's in an Electric Bike Category Name. Besides, test the sensors regularly. Here is why the rad power bike stopped turning on. Only have 250 miles. Check to see if the connections are loose and need to be fully seated. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES.