Thank you for your feedback. The lower rank staff here, NHS, agency, and bank do their Very Best but they obviously lack basic Support from the faceless middle management. Purposeful engagement should be offered daily, but we dont even know who our named nurses are. By clicking any link on this page you are giving your consent for us to set cookies. Referrals to this service can be made through the Home Treatment Team. Staff didnt make any particular effort to communicate with me at all and this made the experience a lot scarier. There is good colour contrast between the walls and floor in all areas. This accessible toilet is located to the right of the main entrance. There is a/are female sanitary and general domestic waste disposal units. . The reception area/desk is clearly visible from the entrance. By Christmas, with eight beds and two cots, it had treated 61 patients . Broken showers are still broken. as unsuitable, review titled Receptionist went above and beyond Thank you kindly, review titled Appalling hospital ward Mulberry, review titled Not enough nurses and no visible management on the ward. i-access is a drug and alcohol service run in partnership with WDP that offers advice, information and support to people in Surrey who want help with problematic drug and/or alcohol use. Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care. Senior Customer Service Advisor Direct Line Group Farnham 24,034 a year Full-time Weekend availability + 1 As a Senior Customer Advisor in our Travel and Medical Assistance teams (TMA), you'll support our customers with almost every imaginable scenario whilst they Lift doors do not contrast visually with lift lobby walls. This accessible toilet is approximately 8m (8yd 2ft) from the main entrance. 0300 555 5222, Provided and run by: I have just returned from visiting my nephew on Rowan ward There is not a door release button when exiting. Our research and development aims are to embed a vibrant research culture within our Trust, increase the opportunities for people to participate in research and ensure that our research benefits people who use services, carers, families and our communities. Find out about the disabled access at this site and plan your visit in advance. The new hospital has 60 acute psychiatric beds The first hospital built in Surrey in more than 90 years, which specialises in the treatment of patients with mental health issues, has opened.. there are some services which we cant rate, while some might be under appeal from the provider. St Peter's Site In Chertsey, KT16 0QA Trust Headquarters In Leatherhead, KT22 7AD Broadmoor Hospital In Crowthorne, RG45 7EG About quality of care About service locations the service is performing well and meeting our expectations. Suspended ratings are being reviewed by us and will be published soon. Lift doors do contrast visually with lift lobby walls. Clear signs indicating the facilities on each floor of the building are provided on landings. Take a left onto Farnham Rd/A31 and the hospital will be on the right. The floors which are accessible by this lift are LG, 2. Farnham Road Hospital, Farnham Road, Guildford, Surrey GU2 7LX, United Kingdom Telephone: 01483 443 798 Opening Times 24 hours 7 days a week Contact Names Ward Manager: Georgia Payne Senior Matron: Sima Magama Associate Director, Adult Inpatient Services: Claire Clifford Operational Compliance Manager: Kellyanne Davies Out of Hours Contact Map and contact details. The door(s) open(s) automatically (towards you). Go straight over the roundabout at the top of the B3013 Fleet Road. By clicking any link on this page you are giving your consent for us to set cookies. Good The towel dispenser cannot be reached from seated on the toilet. Guildford, on the right to withdraw consent, can be found in the website's privacy policy. The girl was struck by a Ford Focus while walking on Folly Hill in Farnham just before 18:10 GMT on . The route from the car park to the entrance is accessible to a wheelchair user with assistance. This is not meant as a negative review as I do believe the regular staff are trying their hardest. SMS texting for people who are deaf or hard of hearing: 07717 989 024. There is pictorial signage on or near the toilet door. 0300 555 5222, Provided and run by: Please contact the service directly if you require directions. [4], Surrey and Borders Partnership NHS Foundation Trust, "Royal Surrey County Hospital, Guildford", "Royal Surrey celebrates its 150th birthday", "Demolition begins for old Farnham Road Hospital building", https://en.wikipedia.org/w/index.php?title=Farnham_Road_Hospital&oldid=1084437122, This page was last edited on 24 April 2022, at 13:48. Inside the venue, there is level access to the shared toilet(s). We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The platform lift accesses a small level change. More. Farnham Road, The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in). Surrey Police said . From Camberley/Farnborough. RG45 7EG. The wash basin can be reached from seated on the toilet. What's the least amount of exercise we can get away with? The route from the car park to the entrance is accessible to a wheelchair user with assistance. The contrast between the dropdown rail(s) and wall is poor. The dimensions of the lift are 119cm x 145cm (3ft 11in x 4ft 9in). Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. The car park does not have a height restriction barrier. The following link is for South Western Railway services. No rating/under appeal/rating suspended At least one standard in this area was not being met when we inspected the service and, Surrey and Borders Partnership NHS Foundation Trust, Assessment or medical treatment for persons detained under the Mental Health Act 1983. There is not a play area or toys/books for a child to play with. There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. Thank you for your feedback and suggestions. +44 1483 782000. Farnham Road Hospital, Hale Road. The car park consists of an open air, tarmac surfaced with some Blue Badge bays. Doesnt matter what were going this this is bottom line, this place is not for everybody and I think certain areas should be re thought about. Requires improvement There is a/are female sanitary and general domestic waste disposal units. The step(s) is/are located to the right of the main entrance. Operations Manager:Alison Foulser Designed by Edward Lower with advice from Florence Nightingale. Language interpreters can be provided on request. The 14-year-old was hurt in a collision on Folly Hill, at the junction with Hoghatch Lane. KT22 7AD, In There is sufficient space to write or sign documents on the counter. The ramp/slope is located at the rear of Farnham Road entrance and to the right side of the main hospital. NB: Map points may not be 100% accurate and are for general reference only. Please contact our Patient Advice and Liaison Service (PALS) who can look into this further for you: rxx.palsandcomplaintssabp@nhs.net / 01372 216202. by Anonymous - Posted on 10 November 2021. KT16 0QA, In The contrast between the walls and floor is fair. The height of the soap dispenser is 88cm. The height of the wash basin is 73cm (2ft 5in). Farnham Road Hospital (Mental Health Unit) in Guildford is a Hospitals - Mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for adults under 65 yrs, caring for people whose rights are restricted under the . The height of the toilet seat above floor level is 48cm (1ft 7in). Surrey and Borders Partnership NHS Foundation Trust, In there are some services which we cant rate, while some might be under appeal from the provider. We don't rate every type of service. Farnham Road, Guildford, Surrey, GU2 7LX There is a waiting area close to the reception point. The main door(s) open(s) automatically (towards you). A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. the service is performing exceptionally well. Each report covers findings for one service across multiple locations, Farnham Road Hospital (Mental Health Unit) Visited Inpatient mental health services on March 2021, Report review titled Great People, poor management. The contrast between the dropdown rail(s) and wall is good. There is a level landing at the top of the ramp/slope. There is sufficient space for a wheelchair user to use the waiting area. The nearest Bus stop is on Farnham Road in front of the Hospital about 230 feet away. Farnham Road Hospital (Mental Health Unit) Farnham Road Guildford Surrey GU2 7LX Telephone 0300 555 5222 Website https://www.sabp.nhs.uk Similar services nearby. The nearest toilet is located to the main hospital entrance. There is not a door release button when exiting. This is a rehabilitation service property. There is/are 5 Blue Badge parking bay(s) within the car park. There is a push button alarm in this cubicle. We found that people were not always supported by enough staff who were suitably qualified and skilled. At conservative gathering, Trump is still the favourite. the service isn't performing as well as it should and we have told the service how it must improve. There is a wheelchair to borrow to aid transferring around the building. The shared toilets that were surveyed are located to the left of the main entrance. The height of the toilet roll holder is 106cm (3ft 6in). Suspended ratings are being reviewed by us and will be published soon. Any other browser may experience partial or no support. The cheapest way to get from Farnham to Royal Surrey County Hospital costs only 3, and the quickest way takes just 12 mins. - Advertisement -. For more information, visit the CQC website. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. The type of flooring in walkways and corridors is vinyl and tiles. Read about our approach to external linking. On street marked Blue Badge bays are not available. Surrey GU2 7LX, We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Our research and development aims are to embed a vibrant research culture within our Trust, increase the opportunities for people to participate in research and ensure that our research benefits people who use services, carers, families and our communities. The toilet roll holder is not placed higher than 100cm (3ft 3in). Farnham Road Hospital, Farnham Road, Guildford, Surrey, GU2 7LX VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Registration details. I was in there for all most 6 hours before the team came to see me and I was already stressed out being up at the hospital for 16 hours and then in this room for another 6, got treated like a criminal basically. Victoria Ward consists of 24 beds for older persons suffering from an acute mental health crisis - as a result of conditions such as depression and bi-polar disorder. As you face the toilet pan the transfer space is on the left. Endoscopy is conveniently located on the east side of the hospital. The colour contrast between the external lift controls and the control plate is good. The floors which are accessible by stairs are 1, 2, 3, 4. The room does not have background music playing. It is managed by Surrey and Borders Partnership NHS Foundation Trust. There is not a flashing fire alarm beacon within the room. Language interpreters can be provided on request. Farnham Road Hospital , Farnham Road , Guildford , Surrey , GU2 7LX. NB: Map points may not be 100% accurate and are for general reference only. 88% of all reviewers would recommend doctors at this acute care hospital to a friend or family member. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. The width of the door opening is 86cm (2ft 10in). There is step free access throughout the building via lift(s). Its obvious that all of the regular staff try their best with the resources they have. There is not a shelf within the accessible toilet. There are doors in corridors which have to be opened manually. view a map of the North West satellite clinics. The height of the baby change table once extended is 80cm (2ft 7in). Water bowls for assistance dogs are available. You can take a train from East Croydon to Guildford, Farnham Road Hospital via Redhill and Guildford in around 1h 15m. The automatic door(s) is/are push pad activated. Crowthorne, The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance. The type of flooring in walkways and corridors is vinyl. The waiting room / area does not have background music playing. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. We help people who use drugs or alcohol either problematically or dependently and those who may need opiate substitution therapy for opiate dependency. Services on the ground floor include: a mental health for working age ward. At least one standard in this area was not being met when we inspected the service and, Surrey and Borders Partnership NHS Foundation Trust. There is ramped/sloped access at this entrance. The width of the accessible toilet door is 75cm (2ft 6in). I was late as I got lost and I had, I was only at this hospital for less than 3 days held in a 136 suite. the service is performing badly and we've taken enforcement action against the provider of the service. The reception point is located to the left of the main corridor. Find out about the disabled access at this site and plan your visit in advance. Chertsey, Tickets cost 3 - 5 and the journey takes 17 min. This accessible toilet is approximately 16m (17yd 1ft) from the main entrance. Ash Vale Health Centre - Wharf Road, Ash Vale, Surrey, GU12 5BA - 01483 540256. Thameslink. The lighting levels at the reception point are varied. At least one standard in this area was not being met when we inspected the service and The car park does not have a height restriction barrier. 0300 555 5222. The towel dispenser is not placed higher than 100cm (3ft 3in). It would be good for the senior matron to make herself more visible and give opportunities to meet with patients about what does and doesnt work. Complained about the staff in my review where the ward manager was present and they didnt batter an eyelid about what I was saying. Farnham Hospital and Centre For Health opening times Opens in 11 h 23 min Updated on 25/11/2022 Opening Hours Hours set on 19/03/2021 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 15:00 Saturday Closed Sunday Closed Monday 09:00 - 17:00 Upcoming Holidays Valentine's Day 14/02/2023 09:00 - 17:00 It feels like there are too many patients for the amount of allocated nurses, it would be nice to see nurses able to spend time interacting with patients and therefore improving patient recovery time by getting to know the individual they are then discussing in MDTs, professional meetings, ward rounds and hand overs. History. From the North take the Guildford and Godalming Bypass/A3. There is not a bell to attract attention. Chertsey, Signs indicating the location of this lift are clearly visible from the entrance. Latest reviews for Farnham Road Hospital. Baby changing facilities are available within this accessible toilet. The height of the reception counter is high (110cm+). Mirrors are not placed at a lower level or at an angle for ease of use. 12 January 2012, In The service had not completed the appropriate checks in order to maintain a safe and suitable environment for people. The colour contrast between the external lift control plate and the wall is good. The height of the soap dispenser is 98cm. There is step free access to the reception point. Inspection Report published 05 November 2013 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published The wash basin can be reached from seated on the toilet. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We don't rate every type of service. It would certainly improve the ward if the management were more visible and able to help out when the ward is short staffed or struggling due to incidents etc. We also accept referrals from GPs, social services, Community Mental Health Recovery Services (CMHRS), non-statutory drug and alcohol services, hospitals, other mental health professionals and probation services. The colour contrast between the external lift controls and the control plate is good. NB: Map points may not be 100% accurate and are for general reference only. This accessible toilet is located to the right of the main entrance, through a set of double doors and along the corridor. The BBC is not responsible for the content of external sites. The managers simply don't care. Guildford Railway Station, Guildford is 381 meters away, 6 min walk. The height of the towel dispenser is 136cm (4ft 6in). The facilities are worse then ACU St. Peters and I think that this contributes to the factors of mental health. There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people. view a map of the South West satellite clinics, Ashford Health Centre - Ashford Hospital, London Road, Ashford, TW15 3FE - 01372 216666, Joseph Palmer Centre - 319 Walton Road, Molesey, West Molesey, KT8 2QG - 01372 216666, Bramdean - Worple Road, Staines Upon Thames, TW18 1ED - 01372 216666, St Davids Health Centre, Hadrian Way, Stanwell, Staines-upon-Thames, Stanwell, Staines TW19 7HE 01372 216666, Theta Clinic - Lyons Way, Frimley, Surrey, GU16 7ER - 01372 216666, Sunbury Health Centre - Green Street, Sunbury on Thames, TW16 6RH, 01372 216666, Walton Community Centre - Manor Rd, Walton-on-Thames, KT12 2PB - 01372 216666, Woking Community Hospital - Heathside Road, Woking, GU22 7HS - 01372 216666, Xchange - 20 High Street, Woking, Surrey, GU21 6BW - 01372 216666, Staines Methodist Church - Thames Street, TW18 4SD - 01372 216666, 40 Degreez - Dogflud Way, Farnham, Surrey, GU9 7UT - 01483 450256, Ash Vale Health Centre - Wharf Road, Ash Vale, Surrey, GU12 5BA - 01483 540256, Cranleigh Medical Practice - 18 High Street, Cranleigh, Surrey, GU6 8AE - 01483 540256, Hasleway Community Centre - Lion Green, Haslemere, GU27 1LD - 01483 450256, The Mill Medical Practice - Cattershall Mill, Godalming, GU7 1JW - 01483 450256, Caterham Valley Medical Practice - Eothen House, Eothen Close, Caterham, CR3 6JA - 01737 768333, Clarendon House - 28 West Street, Dorking, RH4 1QJ - 01737 768333, Cobham Health Centre - 168 Portsmouth Road, Cobham, KT11 1HT - 01737 768333, Horizon Hub Epsom - Horizon House, 28 Upper High Street, Epsom, KT17 4RS - 01737 768333, Moat House - Moat House Surgery, Worsted Green, Merstham, RH1 3PN - 01737 768333, Tadworth Medical Centre - 1 Troy Close, Tadworth, KT20 5JE - 01737 768333, The Arches - Redhill Methodist Church, Gloucester Rd, Redhill, RH1 1BP - 01737 768333.